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Managed IT Support Services

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    1300 629 855

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    Technipal Brochure

    What we offer?

    Technipal offers IT support on either a contractual or ad-hoc basis. Technipal Managed IT Services will customize a support contract to meet your needs. When you require support or are having IT issues our technical team is always ready to help you. We let you to decide the level of service you need, and so long as you are happy with that service on an ongoing basis, we will continue to come to you and maintain your IT resources and infrastructure.

    Service Desk Support

    • Do you need IT service desk support for your business?
    • We can manage incidents and service requests, and handle communication with your users on behalf of you.
    • We can better serve you by adapting to your culture and needs.
    • If you are with TECHNIPAL then, we can serve you a transparent, collaborative, and efficient service through our highly skilled support team.
    • Our goal is to deliver high-quality service to our customers in a timely manner.
    • We do offer 24×7 service desk support for your IT operation or based on your requirement.

    How do we support?

    Remote IT Support

    We will take care of your IT support services remotely. We can employ and accommodate fully qualified, highly experienced technical support engineers for your IT support requirement in a cost-effective manner.

     

    Onsite IT Support
    We can come to your premises and help to resolve your IT issues. 

    Server Support

    Regular and proper server support and maintenance processes to keep your data centre up and running without any issues. We do support either cloud or on-prem data centers.

    When one or more of your servers’ crashes, restoring your operating systems, applications, and IT infrastructure is your priority. Addressing cyber security issues is also another highest priority in your list. We can help you to maintain your servers while recommending industry recommended security best practices.

    We do support for all major operating systems Microsoft Windows, Linux, Apple Mac.

    • Server Support(All operating systems Windows, Linux etc.)
    • DNS.
    • DHCP.
    • Email.
    • File servers.
    • Database servers.
    • Web Servers.

    Data Backup and Disaster recovery

    Help to create backups of files, photos or schedule your data backups.

    We will attempt to Recover your data from corrupted machines or from misconfigured systems.

    IT Outsourcing

    Let us know your requirement to provide our outsourcing service.